When the "Sino-French stew" that combines traditional Chinese flavors with French romantic style was presented to everyone for the first time, the chefs' faces were filled with pride and satisfaction.

In the kitchen, the air was filled with steam and aroma. The chefs gathered together, their eyes fixed on this new dish.

"Wow, this dish looks really good. It has both traditional Chinese flavor and French romantic style." A young chef Xiao Zhang exclaimed with excitement in his eyes.

"That's right. Our innovation this time is really successful." Another chef, Lao Li, also nodded in praise, "I think this dish will definitely attract a lot of customers."

Chen Xiaoyang, the experienced chef, showed a gratified smile on his face. "Everyone's efforts during this period have not been in vain. This dish is the result of our hard work. But we cannot be complacent and must continue to improve and perfect it."

In terms of service, all Wang's restaurants have also been comprehensively upgraded. The waiters take time out every day to learn foreign languages, from simple greetings to complex dish introductions, they practice diligently, striving to provide better service to foreign customers.

In the hotel's training room, the waiters are concentrating on learning foreign languages ​​with the teacher.

"Bonjour! (Hello!)" The teacher said one sentence and the waiters followed suit.

"Commenta va? (How are you?)"

"Très bien, merci. Et vous? (Very good, thank you. How about you?)" the waiters' voices were in unison and loud.

Xiao Li, a diligent waiter, took notes carefully while reading aloud with the teacher. He knew the importance of learning foreign languages ​​so that he could communicate better with foreign customers.

At the same time, the hotel also introduced some French service etiquette to give customers a more high-end service experience. The waiters began to learn how to place the tableware elegantly, how to pour wine for customers properly, and how to communicate with customers with smiles and eye contact.

Wang Bingbing, one of the managers of the hotel, is training the waiters.

"We want our customers to be able to taste authentic Chinese cuisine here and enjoy international services." Wang Bingbing's eyes are firm and confident.

The waiter Xiao Li listened carefully, nodded and said: "We will definitely work hard to make customers have an unforgettable dining experience here."

At the same time, Wang's entire chain of restaurants has stepped up its marketing efforts. They have promoted their fusion dishes and special services in newspapers and on radio stations, and have also held Sino-French food culture exchange activities, inviting customers to taste Chinese and French food and experience the collision of different cultures.

In the newspapers, reports about Wang's All-inclusive Hotel attracted the attention of many readers. "Wang's All-inclusive Hotel launched innovative dishes, a perfect fusion of Chinese and French cuisine!" "Feel the charm of different cultures, come to Wang's All-inclusive Hotel to participate in the Sino-French food culture exchange activities!"

A reader named Zhang was holding a newspaper and said to his friend: "This Wang's All-in-One Restaurant looks great. When should we go and try it?"

My friend Lao Li responded: "Okay, I'm also interested in the fusion of Chinese and French cuisine."

On the radio station, the host was also enthusiastically introducing new dishes and activities of all Wang's restaurants.

"Dear listeners, today I recommend a very unique restaurant to you - Wang's All-inclusive Restaurant. They recently launched a dish called 'Chinese-French Style Stew', which has a very unique taste. In addition, they also held a Chinese-French food culture exchange event, so that everyone can learn about the culture of different countries while tasting the food. Come and join us!"

On the day of the event, the restaurant was bustling with activity. Customers tasted delicious Chinese and French food while enjoying Chinese and French cultural performances. There were French dance performances, Chinese traditional music performances, etc., which made people immersed in the atmosphere of different cultures.

"Wow, what a great show!" exclaimed a customer.

"Yeah, and the food is so delicious," another customer agreed.

However, just as Wang's All-inclusive Restaurant was developing steadily, an unexpected turn of events occurred. One day, some customers felt unwell after dining at Wang's All-inclusive Restaurant. The news spread quickly and caused great panic.

Wang Jianye was shocked and worried when he learned about it. He immediately called a meeting of the hotel's management.

The atmosphere in the conference room was tense and solemn. Wang Jianye said seriously, "How could this happen? Investigate the cause immediately!"

Wang Bingbing frowned and said, "Dad, we must find out the reason as soon as possible, otherwise our reputation will be greatly affected."

MCA also said: "Yes, we must take immediate action and not let the situation deteriorate further."

After investigation, it was found that someone had tampered with the food ingredients of the restaurant. It turned out that the "Golden Feast" restaurant secretly made trouble in order to suppress the Wang's All-inclusive Restaurant. They sent someone to tamper with the food ingredients supplier of the Wang's All-inclusive Restaurant, causing problems with some of the ingredients.

Wang Jianye was furious, but he knew that now was not the time to be angry and that the problem had to be solved as soon as possible. On the one hand, he contacted the health department to conduct a comprehensive inspection of the restaurant to ensure food safety; on the other hand, he urgently held a press conference to explain the situation to the public and promised to strengthen food safety management and give customers a satisfactory explanation.

At the press conference, Wang Jianye said solemnly: "We at Wang's All-inclusive Restaurant Group have always attached great importance to food safety. This incident was caused by someone with malicious intent. We have taken a series of measures to ensure that such incidents will not happen again. Please trust us, we will continue to provide you with delicious and safe food."

Reporters asked questions one after another.

"Boss Wang, how do you plan to strengthen food safety management?" a reporter asked.

Wang Jianye answered firmly: "We will establish a more stringent food safety testing system, strengthen the management of food suppliers, and ensure that every ingredient meets safety standards."

After this incident, although Wang's entire chain of restaurants was affected to a certain extent, they were not defeated. They strengthened the management of food supply and established a more stringent food safety testing system. At the same time, they also worked harder to improve the quality of their dishes and services, and won the trust of customers with practical actions.

In the kitchen, Chen Xiaoyang led the chefs to select ingredients more strictly and cook each dish carefully.

"We can't let this happen again. We must ensure the quality and safety of our dishes," Chen Xiaoyang said seriously. The waiters also served customers more attentively, using smiles and enthusiasm to resolve customers' doubts.

"Hello, welcome to Wang's Full Series Restaurant. Our dishes have all been strictly tested, so please feel free to eat them." The waiter Xiao Wang introduced enthusiastically to every customer.

As time went by, Wang's full range of restaurants gradually found their own position in the competition with the "Golden Feast" restaurant. With their unique fusion dishes and high-quality services, they have won the love and recognition of more and more customers.

After seeing the series of measures taken by Wang's hotels, the Golden Feast Hotel was unwilling to be outdone. Their management held an emergency meeting to discuss countermeasures.

"All Wang's restaurants are moving very quickly. We can't just sit there and wait for death," said a manager.

"They have introduced fusion dishes, and we can also add some Chinese elements to French cuisine," suggested another manager.

“Also, we need to increase our marketing efforts and hold more events to attract customers.”

After discussion, the "Golden Feast" restaurant continued to launch more high-end French dishes and special services, and also held some French food festivals, inviting some famous French chefs to demonstrate their cooking skills on site, attracting more customers.

In the kitchen of the "Golden Feast" hotel, famous French chefs are showing off their superb cooking skills.

"Look, the preparation of this dish is very particular. It requires the best ingredients and the most sophisticated cooking techniques." A famous chef explained as he cooked.

Customers gathered around and watched with great interest.

"Wow, this looks amazing!" one customer exclaimed.

The competition between the two sides was extremely fierce. In this process, all Wang's hotels continued to learn and improve, gradually improving their competitiveness.

However, another twist occurred. Once, a French food festival event held by the "Golden Feast" hotel, which was supposed to be a grand food feast and cultural exchange event, unexpectedly turned into a chaotic situation.

On the day of the event, the entrance of the "Golden Feast" restaurant was crowded with people. Many food lovers and people who pursue a high quality of life were attracted by the publicity of this French food festival and rushed to participate. The restaurant was beautifully decorated, full of French romantic atmosphere, and various exquisite French delicacies were placed on the exhibition stand, exuding tempting aroma.

However, as more and more people poured into the restaurant, problems began to emerge. Due to the large number of people on site, far exceeding the expectations of the Golden Feast Restaurant, management began to become chaotic. People crowded in the narrow aisles, trying to get close to the food booths. The waiters were in a panic and could not effectively guide the crowd.

Suddenly, a scream broke the lively atmosphere. In front of a popular food booth, the crowd was crowded and collided. Some customers were squeezed and lost their balance. Several customers fell to the ground in the chaos and were injured. The scene suddenly fell into panic and people began to flee in panic.

The staff of the Golden Feast restaurant tried to control the situation, but it was too late. The injured customer lay on the ground in pain, and the people around watched in horror. Soon, the ambulance sirens sounded, and medical staff rushed to the scene and sent the injured customer to the hospital for treatment.

The news of this accident spread quickly, bringing great negative impact to the Golden Feast Hotel. People began to question the management ability and safety measures of the Golden Feast Hotel. People who were originally looking forward to this food festival also felt disappointed and angry, and said that they would not participate in the activities held by the Golden Feast Hotel in the future.

The management of the Golden Feast Hotel was in deep trouble and anxiety. They realized that this incident not only damaged the reputation of the hotel, but also might lead to a large loss of customers. They had to take measures as soon as possible to save the situation and regain the trust of customers.

The managers of the Golden Feast Hotel were in trouble.

"What should we do? Our reputation has been greatly affected," said a manager anxiously.

"We must take action quickly to save the situation," said another manager.

At this time, Wang's entire hotel chain seized this opportunity, further strengthened their services and management, and launched a series of preferential activities and special services to attract more customers.

"We should take this opportunity to expand our market share," Wang Jianye said at a management meeting. "But we can't be complacent. We need to continue to work hard and constantly improve our competitiveness."

Wang Bingbing also said: "Yes, we must be customer-centric and provide better food and services."

As time went by, Wang's entire chain of restaurants gradually gained the upper hand in this fierce business war. With their wisdom and hard work, they survived and developed tenaciously in the competition with the "Golden Feast" restaurant.

In the days ahead, Wang's entire chain of restaurants will continue to adhere to the philosophy of innovation and service first, bringing more delicious food and surprises to customers. They believe that as long as they continue to work hard, they will be able to stand firm in the catering market and create a more brilliant future.

……

After gradually gaining the upper hand in the fierce competition with the Golden Feast Hotel, Wang's entire chain of hotels did not stop moving forward. They knew that in the ever-changing catering market, only by continuous innovation and improvement can they continue to maintain their leading position.

Wang Jianye began to think about how to further expand the hotel's business scope. He called a meeting of the management team to discuss the future development direction.

"Although we have gained certain advantages in the competition now, we cannot be satisfied with this. Think about it, what areas can we further expand in?" Wang Jianye asked.

Wang Bingbing spoke first: "Dad, I think we can consider opening branches in other cities. Now that our brand has gained a certain degree of popularity, there will be a market in other cities."

Ma Hua nodded in agreement: "This is a good idea. We can first conduct market research, select some cities with potential, and then gradually expand our business."

Chen Xiaoyang also put forward his own ideas: "We can also develop some new menu series, such as launching special dishes for different seasons, or launching healthy and nourishing dishes for different groups of people."

After in-depth discussions, everyone unanimously decided to conduct market research in several surrounding cities and let the chef team start developing a new series of dishes. (End of this chapter)