Chapter 230 The forest is big and there are all kinds of birds
The weather in early spring is still relatively cold.
Luo Qinghan was still wrapped tightly in his down jacket, but Lin Yi was better, having opened his collar.
After parking the car, Luo Qinghan carried his bag to the office to prepare for today's classes.
Lin Yi went to the library, where Tang Xin should have been waiting for him.
It was still the same old position, with a laptop on the table in front of Tang Xin.
But his eyes kept looking towards the entrance from time to time, with a frown on his face, and only when he saw Lin Yi walk in did he relax a little.
Before Lin Yi even saw the other person, Tang Xin had already stretched out her arm and waved to indicate her location.
After walking over, Lin Yi saw that there was no joy on Tang Xin's face, and he knew that something must have happened.
Otherwise, a young girl successfully started an online store for the first time and made tens of thousands of dollars, leaving most of her peers behind, which was enough for her to brag about for a long time.
If ordinary parents knew about this, they would at least brag about it at the New Year’s Eve dinner.
But now Tang Xin's face did not show any happiness at all.
"What happened? Are you looking for me in such a hurry?"
"Senior, I feel like someone is maliciously asking for refunds and giving bad reviews."
Tang Xin got angry when he talked about this, his brows were squeezed into a lump, and he was very annoyed.
"Is that why?"
Lin Yi thought it was a big deal, but he didn't expect it to be just such a small matter.
Tang Xin became anxious when she saw Lin Yi's indifferent attitude.
"No, senior, it's not as simple as you think. Many people are like this. This has even led some people to look at the negative reviews and see that someone has left a message."
"I show you."
As she spoke, Tang Xin used her laptop to pull up some refund records and negative reviews for Lin Yi to see.
"Let me see."
Lin Yi swiped the mouse to take a look at the page. There were some common negative reviews, a total of about forty or fifty, and half of them also had so-called video and picture comments.
As for malicious refunds, they are quite obvious. Some reasons are outrageous, and some simply say: I don’t like it, I’m returning it.
As long as the trademark is still there, according to the regulations of seven-day no-reason return for online shopping, Tang Xin really can't do anything to him.
"So how many malicious refunds did you mention?"
"There were eight incidents in total, two of which happened during the New Year, which prevented me from having a good rest."
"That's not much, don't take it to heart, it's a normal thing."
Lin Yi told Tang Xin not to worry.
But she still felt uneasy: "However, these negative reviews have affected sales. Some people who were originally on the sidelines decided not to buy after seeing these negative reviews."
"Then show me the sales chart for the past month."
"it is good."
Tang Xin immediately showed Lin Yi the sales situation for the whole month of February in the form of a line graph.
There was a small sales peak at the beginning of the month, and then sales dropped slightly as the new year approached.
After the New Year, spring clothes were launched online and sales peaked in February. They then began to decline slowly and have gradually stabilized in recent days. Although they are decreasing, the fluctuations have been relatively small.
"Isn't this normal?"
Lin Yi looked at it and felt that he was hardly affected at all.
Then he immediately thought of what Tang Xin was worried about: "Are you worried about the declining sales after the Lantern Festival?"
"Yes, it has been falling and has hardly ever recovered."
Seeing Tang Xin's excitement, Lin Yi explained helplessly: "Isn't this normal? Let me ask you, after the Lantern Festival, do most primary and secondary school students go back to school?" "Yes, what's wrong?"
"Most of what you sell are teenagers' clothes, and the main users are students and young people. Students have started school and have bought all the clothes they need, so naturally they won't buy any more clothes later. Is it abnormal that sales are declining?"
After hearing what Lin Yi said, Tang Xin understood a little: "Okay, it seems to be the case."
“But it really has nothing to do with those bad reviews?”
Tang Xin was still a little worried.
"If you click on these people's profile pictures, I guarantee you'll see negative reviews."
"what?"
Tang Xin was shocked for a moment, then he clicked on the homepages of several users who had given him bad reviews, or their homepages were set to private.
Or just like what Lin Yi said, buy something and give it a bad review.
"It seems true."
"These people don't criticize good reviews. The first thing they think of after using something is not whether it's comfortable or not, but to find faults and then start to give bad reviews. Even if you're selling elixirs, they can still say your elixirs are of poor quality."
"Um"
Although Lin Yi's metaphor is a bit abstract, it is also vivid.
Tang Xin then spread her hands in confusion: "How could there be such a person?"
"There are all kinds of birds in a big forest, not to mention there are so many people."
Lin Yi was not surprised at all. There were so many negative opinions about geeks on the Internet that they were almost impossible to count.
Could it be that he had let others deal with all of it? He was not a god, so he couldn't cover up everything with one hand.
"So you don't have to worry. You are selling clothes, not giving away money. If you give away money, I guarantee no one will give you a bad review."
Tang Xin laughed and nodded: "Hahaha, that makes sense."
"By the way, I'm quite busy recently and don't have time. Please contact the manufacturer these days. I want him to help me make a batch of sales clothing. If the boss is willing, please ask him to contact Ms. Gu."
Lin Yi sent Gu Mucheng's personal information to Tang Xin. After the other party nodded in agreement, they both left the library.
Before they parted, Lin Yi reminded Tang Xin: "Tell me if you encounter any troubles. Don't take such trivial matters to heart. It's normal to have more or less sales."
"Oh! Thank you, Senior."
After Lin Yi left, he went to the company and didn't come back until the evening when he took a taxi.
When he got home, he found that Luo Qinghan had not come back yet. After sending a message, he learned that she would be late because she was still busy.
Since it was boring to lie at home anyway, Lin Yi simply took Garfield with him for a walk to school.
Because it was evening, there were often people coming in and out of the school gate, and Lin Yi did not find it strange.
He planned to go in and find Luo Qinghan directly, but when he reached the school gate, Garfield suddenly stopped and tugged at Lin Yi's trouser leg with his mouth.
"what happened?"
This Garfield cat is usually lazy, but very smart. Lin Yi saw that he made such abnormal behavior, so there must be a reason.
Just when he was wondering, he suddenly noticed a woman wearing a mink coat and sunglasses standing at the gate.
Although Lin Yi doesn't wear anything particularly exaggerated, he can still tell that this mink coat is genuine.
"Who is this rich woman? Wearing clothes worth tens of thousands of dollars?"
Lin Yi knew a few particularly wealthy people in this school, but they were generally very low-key. The originally flamboyant Luo Ye also became more conservative under his influence.
But this noble lady was not low-key at all. Lin Yi felt that the bag alone was probably tens of thousands more expensive than the one Luo Qinghan usually carried.
"Who is she?"
(End of this chapter)