Chapter 418 Ask for advice

However, faced with wave after wave of high-paying poaching offers, Ma Hua and Cheng Jie never wavered in their hearts.

They remembered the teachings of their master Wang Jianye, the little things they experienced at Fengze Garden, and the days when they worked together with their colleagues.

Ma Hua shook his head firmly and said, "I am living well in Fengze Garden. It is my root. I will not leave no matter how much money you offer me."

Cheng Jie's eyes were full of determination: "Fengze Garden has nurtured us, and we cannot be ungrateful. This is where our dreams and pursuits are, and money cannot buy them."

They rejected all temptations without hesitation and resolutely chose to stay in Fengze Garden and continue to contribute their strength to the development of Fengze Garden.

……

Tianfu Food House, a once glorious restaurant, is now gradually fading in the fierce competition.

The lighting in the store was dim and depressing, and the wooden tables and chairs looked old and dull.

The several paintings and calligraphy hanging on the wall also seemed to have lost their former vitality under the erosion of time.

Gao Qianjin sat alone in the corner, his brows furrowed and his eyes staring blankly ahead.

His fingers kept tapping on the table, showing his inner anxiety and uneasiness.

There were few diners around, and the occasional conversations seemed weak.

"This business is getting worse day by day, what can I do?"

Gao Qianjin muttered to himself, rubbing his face vigorously with his hands, as if he wanted to rub away all his worries.

He looked up at the empty lobby, feeling bitter. "Even Cuihua Restaurant can be revived, is my Tianfu Restaurant going to be finished?"

Thinking of this, he stood up suddenly and decided to ask Wang Jianye for help.

Gao Qianjin was walking hurriedly on the way to Wang's Quanxi Hotel.

He kept calculating in his mind: "Wang Jianye has such a high reputation in this industry. As long as he is willing to help me, Tianfu Food House will definitely be able to turn around."

But at the same time, he couldn't help but worry: "If Wang Jianye rejects me, then there will be no hope."

All the Wang family restaurants are bustling with activity.

The guests' laughter and joy filled the entire lobby.

"This dish is absolutely amazing, with a rich flavor and a long aftertaste!" A diner picked up a piece of delicious food and praised it highly.

"That's right. The cooking skills of Wang's All-Season Restaurant are impeccable." The people at the same table echoed, with satisfied smiles on their faces.

The waiters were as busy and orderly as flying butterflies, holding trays steadily in their hands and always with warm smiles on their faces.

"Hello, this is our signature dish you ordered. Please enjoy your meal." A young waiter said with a smile.

Wang Jianye was patrolling the store with confidence and satisfaction on his face.

Gao Qianjin came to Wang's Quanxi Hotel and saw the lively scene. He felt both envious and jealous.

He walked in with a big smile on his face, carrying bags of carefully prepared gifts.

He took a deep breath and mustered up his courage to walk into Wang Jianye's office.

"Master Wang, I have long heard of your great name. It is my honor to meet you today." Gao Qianjin smiled and spoke in a very respectful tone.

Wang Jianye looked up at him and said calmly, "What's the matter?"

Gao Qianjin said quickly: "Master Wang, you also know that my Tianfu Restaurant is in a bleak state right now. I really have no other choice, so I came to ask for your advice."

Wang Jianye frowned: "How can I help you?"

Gao Qianjin took a step forward and said sincerely: "Master Wang, you are highly respected and experienced in the catering industry.

I would like to ask you how to revive Tianfu Food Court and win back the hearts of customers."

Wang Jianye was silent for a moment, then said, "Go to Cuihualou to find Chef Xu and learn from him."

Gao Qianjin was embarrassed when he heard this, but he quickly adjusted himself: "Master Wang, I will definitely listen to your words, but I have only met Chef Xu a few times, I don't know if he is willing to give me some advice."

Wang Jianye waved his hand: "Go and give it a try."

Gao Qianjin had no choice but to thank him and leave.

Gao Qianjin arrived at Cuihua Building and bowed deeply when he saw Chef Xu.

"Chef Xu, I've heard of your great name for a long time. I hope you'll forgive me for my boldness in coming here today." Gao Qianjin's tone was full of humility, with a sincere smile on his face.

Chef Xu was a little surprised. He looked at him and asked, "What are you doing here?"

Gao Qianjin said sincerely: "Chef Xu, I am Gao Qianjin from Tianfu Food House.

I know that we may have done some things poorly in the past at Tianfu Food House, especially myself, who was too conceited and failed to learn from my peers with an open mind.

But now I really have no way out.

I heard that Cuihualou has been completely renovated under your leadership, business is booming, and the place is packed with customers. Everyone is full of praise for this place.

Your ability and wisdom are well-known in the industry."

Chef Xu sneered, "Humph, don't you Tianfu Food House always think highly of yourself? You think your Sichuan cuisine is unique and look down on us Shandong cuisine."

Gao Qianjin quickly explained: "Chef Xu, those were my short-sighted and ignorant thoughts in the past. Now I really realize my shortcomings and want to learn from your experience.
Especially ideas on food innovation and service staff management.

You see, the catering industry is one family. Only if we learn from each other and make progress together can we carry forward our food culture, right?

Moreover, I know that you are broad-minded and magnanimous, and you will not argue with me.

As long as you are willing to give me guidance, I, Gao Qianjin, will be grateful and will never forget your great kindness.

From now on, if you need me, I will never refuse."

After hearing this, Chef Xu's expression softened a little, and he looked at Gao Qianjin and said, "Okay, seeing that you are quite sincere, I will tell you.

But whether you can learn real skills depends on your own understanding and hard work. "

Gao Qianjin said excitedly: "Thank you so much, Chef Xu! Don't worry, I will study hard and live up to your kindness."

……

In the early morning, the streets of the capital city gradually wake up under the caress of the first rays of sunshine.

The street where Cuihua Tower is located is filled with a light mist, and the stone pavement is wet, which are the traces left by last night's drizzle.

The street vendors have started to get busy, and their shouts can be heard one after another.

“Fresh vegetables, come and have a look!”

“The hot buns are fresh out of the oven, so fragrant!”

Pedestrians walked hurriedly, some going to the morning market, some going to start their day's work.

The guys at Cuihualou opened the shop early and began preparing for the day.

Some were wiping the doors and windows, some were arranging the tables and chairs, and some were making a fire and boiling water in the kitchen, preparing to welcome guests for the new day.

At this time, Gao Qianjin and Li Hui were walking side by side on the way to Cuihua Tower. "Brother Gao, do you think we can learn real skills this time?" Li Hui's eyes were full of expectation, but also a little worried.

Gao Qianjin glanced at him and said firmly: "Xiao Li, as long as we study hard, we will definitely gain something."

Li Hui nodded: "I'm just afraid that they are not willing to teach us sincerely."

Gao Qianjin patted Li Hui on the shoulder and said, "Don't think too much. If we show our sincerity, they will see it.

Besides, this is also for the future of Tianfu Food Court, we cannot back down."

Li Hui took a deep breath and said, "Brother Gao, you are right. Let's work hard together!"

When the two arrived at Cuihualou, the store was already bustling with activity.

Chef Xu is in the kitchen directing the chefs to prepare ingredients.

Seeing Gao Qianjin and Li Hui, Chef Xu put down his work and said, "Here you are, let's get started.

Let’s talk about the innovation of dishes first, take this ‘Three Fresh Stewed Stew’ as an example.”

Chef Xu pointed to a dish that was delicious in appearance, aroma and taste, and said, "We added a local specialty, mountain mushroom, to the traditional three-fresh stew. The mushroom tastes delicious, but it is more difficult to prepare.

First, soak them in warm water for two hours, then cut them into thin slices. When making stews, fry the mushrooms until they are cooked and fragrant, then add the other three fresh ingredients.

In terms of seasoning, in addition to the usual salt, soy sauce, and cooking wine, a little homemade shrimp oil is added to make the whole dish more delicious and rich.”

Gao Qianjin and Li Hui listened attentively and kept taking notes.

Next, they went to the lobby and observed the interaction between the waiters and the guests.

A waiter saw that the water in a customer's glass was almost gone, and immediately stepped forward with a smile to refill it.

The guests were a little hesitant when ordering, so the waiter patiently introduced the characteristics and taste of each dish to help them make a choice.

Gao Qianjin secretly sighed in his heart: "It would be great if the waiters at our Tianfu Restaurant could be half as patient and attentive as this."

Li Hui also reflected in his heart: "Usually we pay too little attention to the needs of our guests."

During the learning process, Gao Qianjin couldn't help but ask: "Chef Xu, what should we do if the guests have special requests for the dishes?"

Chef Xu replied: “We try to satisfy as many requests as possible, but we also have to ensure the quality and taste of the dishes.

If the guest's request is unreasonable, you should explain it patiently and give reasonable suggestions. "

Li Hui also raised his own confusion: "When innovating dishes, how do you judge whether customers will accept them?"

Chef Xu smiled and said, "We need to observe the market more and understand the changes in customers' tastes and demand trends. We can also launch it on a small scale first and collect feedback from customers."

……

the following few days.

Gao Qianjin and Li Hui stood in a corner of the lobby of Cuihua Building, their eyes fixed on a dining table not far away.

I saw a young waiter smilingly walking towards the table where the family of three was sitting, bending down slightly, and softly asked:

"Hello, may I take your order now?"

The child's father nodded and began to look through the menu.

The waiter stood patiently by, holding a pen and notebook, ready to take notes at any time.

The child's mother pointed to a dish on the menu and asked uncertainly, "Is this spicy? My child can't handle spicy food."

The waiter immediately responded: "Madam, the spiciness of this dish can be adjusted according to your needs. Would you like it mildly spicy, medium spicy, or not spicy?"

The child's mother showed a satisfied smile on her face: "Then let's make it slightly spicy."

After ordering, the waiter smiled and said, "Okay, please wait, the dishes will be served to you soon."

After a while, the dishes were served one after another.

The waiter carefully placed the tableware for the guests, and when he saw that there was no napkin in front of the child, he immediately handed one to him.

At this moment, the child accidentally knocked over the drink, and the drink in the cup spilled onto the table.

The waiter quickly picked up a clean rag and cleaned the table quickly while apologizing, his movements clean and neat.

The child's father was a little embarrassed: "This child is too careless and has caused you trouble."

The waiter smiled and said, "It's okay. Children are bound to have some small accidents. Don't take it to heart."

During the whole process, Gao Qianjin's eyes never left the waiter and the guests. His brows were slightly furrowed, and he thought to himself:

"Look at this waiter. He handled the situation with ease and kindness. If the waiters at Tianfu Restaurant encountered this situation, they would have panicked a long time ago."

Li Hui bit his lips gently, kept writing in the notebook with the pen in his hand, and muttered softly:

"It's important to apologize first, deal with the problem quickly, smile and be patient."

When the guests finished their meal and were about to leave, the waiter enthusiastically presented them with a small gift and said sincerely:
"Thank you for coming, and we look forward to seeing you next time." The child's parents nodded repeatedly, with happy expressions on their faces.

Gao Qianjin couldn't help but say to Li Hui: "Look, from the time the guests come in and order food, to the service during the meal, to the time the guests leave,

Every detail is so thoughtful, making guests feel comfortable and at home. We really need to learn from them.”

Li Hui nodded heavily, his eyes full of determination: "Brother Gao, I've taken note of it. We must improve it when we go back."

……

Other employees of Cuihua Building had different attitudes towards the arrival of Gao Qianjin and Li Hui.

Some employees greeted them enthusiastically and shared their work experience; others remained on the sidelines and quietly did their own things.

After a day's study, Gao Qianjin and Li Hui walked out of Cuihua Building.

Gao Qianjin looked back at the antique signboard and bustling storefront of Cuihualou and said with emotion: "It is no accident that Cuihualou has achieved what it has today."

Li Hui also said: "Yes, Brother Gao, we have to work hard when we get back."

As they walked, they discussed what they had learned that day.

Gao Qianjin said: "I think we can start with a few signature dishes and try to innovate."

Li Hui continued, "Yes, we also need to train the waiters. We need to develop a detailed set of service standards."

Back at Tianfu Food House, Gao Qianjin and Li Hui gathered all the employees.

Gao Qianjin said excitedly: "We learned a lot from Cuihualou today, and now I want to share it with you."

The employees gathered around curiously.

Li Hui explained in detail the key points of food innovation and service improvement.

Some employees were eager to try it out after hearing the proposal, while others raised some questions.

Gao Qianjin said: "Don't worry, let's do it step by step and try it out according to the methods we have learned." (End of this chapter)