A designer said: "I think we can set up a large glass window at the entrance to display our special dishes and traditional cultural elements to attract customers' attention. The store can adopt an open kitchen design to let customers see the chefs' cooking process and increase trust."
Another designer went on to say: "In terms of lighting design, you can use a combination of lights of various colors to create different atmospheres. For example, you can use warm yellow lights in the dining area to add a sense of warmth; and bright white lights can be used in the display area to highlight the characteristics of the exhibits."
Everyone listened carefully to the designers' suggestions and after repeated discussions and revisions, they finally determined the decoration plan for the new store.
The renovation project started, and Wang Jianye personally supervised the progress and quality of the project. He came to the construction site every day to communicate with the workers to ensure that every detail met the requirements.
"The glass must be installed firmly without any potential safety hazard," Wang Jianye told the workers.
"The color of the wall must follow the design plan and there cannot be any deviation," he reminded again.
During the renovation process, some problems were encountered. For example, a metal material originally planned to be used was in short supply and a replacement material needed to be found. The team members held an emergency meeting to discuss solutions.
"We can find a similar metal material, or adjust the design to reduce the use of this material," suggested Wang Bingbing.
“But will the alternative materials affect the overall decoration effect?” Ma Hua said worriedly.
After some discussion and comparison, they finally found a suitable alternative material, which, although slightly different from the originally planned material, met the requirements in terms of appearance and performance.
After several months of intense construction, the new store was finally completed. When everyone came to the store again, they were all shocked by the scene before their eyes.
The new store uses a lot of modern materials such as glass and metal, making the entire space look stylish and bright. The glass window at the entrance displays exquisite dish models and old photos, attracting the attention of passers-by.
The open kitchen in the store allows customers to see the chefs’ superb skills, which increases their trust.
The traditional old photos and folk paintings hanging on the walls show the hotel's history and traditional culture, making people feel the strong cultural atmosphere.
"The decoration effect is really great! It is both modern and has the charm of traditional culture." Sha Zhu exclaimed.
"Yes, I believe this new store will definitely attract many customers." Ma Hua said confidently.
With the opening of the new store, Wang's entire hotel chain has ushered in new development opportunities. They use various publicity channels to promote the characteristics and advantages of the new store to customers.
On the first day of the new store's opening, a long line formed at the door. Customers were attracted by the new store's decoration style and special dishes and came to taste them.
"This restaurant looks so fashionable! And it has so many traditional cultural elements, which is really great." said a young customer.
"I heard that their dishes are very unique, so I came here today to try them," said another customer.
The waiters warmly greeted every customer, guided them to their seats, and handed them menus. The chefs were busy in the kitchen, preparing delicious dishes for the customers.
During the operation of the new store, the team members also constantly paid attention to customer feedback and adjusted the dishes and services in a timely manner. They regularly organized employee training to improve service quality and professional level.
"We must continue to work hard to ensure that every customer can enjoy delicious food and high-quality service here," Wang Jianye said to his team members.
As Wang's hotel business continues to expand, the demand for talent has become more urgent like a surging wave.
The development of a hotel is no longer limited to one store. Various branches have sprung up in different places. This means that not only more skilled chefs are needed to cook delicious meals and more enthusiastic and thoughtful waiters are needed to provide customers with quality services, but also professional managers are needed to ensure the normal operation of each branch and coordinate resources from all parties to make the operation of the hotel as accurate as a precise clock.
Wang Jianye sat in his office, staring at the hotel development plan on the wall, knowing full well the importance of talent to the future development of the hotel.
He called the head of the human resources department to his office and said seriously, "Our business is expanding rapidly now, and the talent problem must be solved as soon as possible. We must not only recruit experienced talents from outside, but also strengthen the training of internal employees. Only by taking a two-pronged approach can we meet our development needs."
The head of human resources nodded seriously and replied, "Mr. Wang, I understand. We are already working on a recruitment and training plan."
Soon, they published a job advertisement in the newspaper. Once the advertisement was published, it attracted many job seekers to apply. The recruitment site was crowded with people and the atmosphere was enthusiastic.
Wang Jianye personally participated in the interview. He sat at the interview table, looked at the expectant job seekers in front of him, and said seriously: "We at Wang's All-in-One Hotel value not only your professional skills, but also your teamwork spirit and passion for the catering industry. We hope that you can grow with us here and develop our hotel better."
Xiao Zhang, a job seeker with rich experience as a chef, replied nervously: "Mr. Wang, I love cooking very much and have many years of experience as a chef. I believe I can bring new dishes and creativity to all Wang's restaurants. I also attach great importance to teamwork. In my previous work, I always worked closely with my colleagues to provide delicious food for customers."
Wang Jianye nodded slightly and continued to ask: "What do you know about the dishes in our restaurant? What new changes do you think you can bring to our menu?"
Xiao Zhang thought for a moment and replied, "I understand that the dishes of Wang's entire chain of restaurants are mainly traditional cuisine, but they are also constantly innovating. I think I can combine the cooking styles of different regions to develop some new special dishes for the restaurant. For example, I can combine the noodle culture of the north with the exquisite cooking techniques of the south to create unique noodle dishes."
Wang Jianye was satisfied with Xiao Zhang's answer and continued to interview the next job applicant.
In addition to chef positions, recruitment for waiters and managers is also in full swing.
A young job seeker named Xiao Wang applied for a waiter position. She said confidently: "Although I don't have much experience in the catering industry, I am very enthusiastic and outgoing and good at communicating with people. I believe I can provide customers with high-quality services and let them have a pleasant dining experience in Wang's All-in-One Hotel."
Wang Jianye smiled and said, "Very good. The most important things in the service industry are enthusiasm and communication skills. So if you encounter some picky customers, how will you deal with them?"
Xiao Wang answered without hesitation: "I will listen patiently to the opinions and needs of customers and try my best to meet their requirements. If I encounter a problem that I cannot solve, I will report it to my superiors in a timely manner and seek help. I believe that as long as we serve with our heart, customers will be satisfied."
While recruiting externally, the hotel also strengthened the training of internal staff. They developed a detailed training plan covering all aspects.
In addition to the previous culinary skills, service and cultural training, management knowledge training has also been added.
During an internal training class, the trainer stood on the podium and said to the employees participating in the training: "As everyone knows, our hotel is constantly growing and developing, which requires each of our employees to continuously improve their abilities. Today we start management knowledge training, and I hope everyone will study hard and prepare for future development."
The employees listened carefully and took notes from time to time. The training content included financial management, personnel management, marketing and other knowledge. The trainer used case analysis and group discussion to help employees better understand and master this knowledge.
During a group discussion, waiter Xiao Li and his colleagues were enthusiastically discussing a management case.
Xiao Li said: "I think the managers in this case did a good job in personnel management. They were able to fully mobilize the enthusiasm of the employees and let everyone work towards a common goal. We should also pay more attention to the needs of our colleagues at work and improve the cohesion of the team."
Colleagues nodded in agreement. After a series of training, some outstanding employees were selected to participate in special management training courses.
Xiao Li is one of them. He cherishes this opportunity very much and works hard to learn every knowledge point.
In the management training course, he listened carefully and asked questions actively.
The trainer spoke highly of his learning attitude and performance.
As the training progressed, Xiao Li gradually grew into a grassroots manager.
He said with emotion: "The hotel has given me many opportunities. I started as an ordinary waiter and gradually learned how to manage a team and how to improve service quality. I hope to continue to develop here and make greater contributions to the hotel."
In his daily work, Xiao Li leads the waiter team by example and provides customers with quality service. He regularly organizes team meetings to share service experience and skills and encourages everyone to put forward suggestions for improvement.
Once, a waiter encountered a difficult problem during the service and didn't know how to deal with it.
He found Xiao Li and asked, "Brother Li, a customer has made some special requests for our dishes, and I don't know what to do."
Xiao Li patiently replied: "Don't worry, let's first understand the customer's specific requirements. If they are reasonable, we will try our best to meet them. If we cannot meet them, we must explain the reasons to the customer and provide some other solutions. Remember, our goal is to satisfy the customer."
Under the leadership of Xiao Li, the service quality of the waiter team has been continuously improved and has received unanimous praise from customers.
Wang Jianye was very pleased to see Xiao Li's growth.
He said to Xiao Li: "Xiao Li, you have done a great job. Your growth is a successful example of our hotel's talent training program. I hope you will continue to work hard and contribute more to the development of the hotel."
Xiao Li replied firmly: "Mr. Wang, I will definitely not let you down. I will work with you all to make all Wang's hotels even better."
……
In all Wang's restaurants, the chef team has always maintained their love for food and a spirit of exploration. As the restaurant continues to grow, they continue to work hard on dish research and development, determined to combine the food characteristics of different countries and launch a series of amazing fusion dishes.
One day, head chef Chen Xiaoyang called the chefs to the kitchen and said excitedly: "As we all know, customers nowadays are increasingly looking for fresh and unique flavors. We cannot just stay with traditional dishes. We must be bold in innovation and combine the cuisines of different countries to create unique fusion dishes for all our Wang's restaurants."
The chefs all nodded in agreement. The young chef Xiao Wang said excitedly: "Master Chen, I think this is a great idea! Different countries' cuisines have their own charms. If they can be integrated together, it will definitely attract many customers."
Chen Xiaoyang smiled and said: "Yes, we should dare to try. Let's think about it, what countries' food characteristics can be combined with our traditional dishes?"
Everyone fell into deep thought. After a while, Chef Zhang said, "I think Italian pizza is very unique, with crispy dough and rich ingredients. Can we add traditional Chinese fillings to create a Chinese pizza?"
This proposal immediately aroused discussion among everyone.
"That's a great idea! For example, we can put classic Chinese dishes like braised pork and Kung Pao chicken on pizza as fillings."
"But won't it taste weird? After all, the taste of Italian pizza and Chinese food is very different."
Chen Xiaoyang listened carefully to the discussion and said, "We can't just rely on imagination, we have to try it out. We divided into groups. One group will be responsible for studying how to perfectly combine Chinese fillings with Italian pizza dough, and the other group will be responsible for adjusting the taste to see how to make it taste unique and delicious."
So the chefs got busy. The team responsible for studying the combination of dough and fillings tried various methods. They first made the traditional Italian pizza dough, then carefully cut the braised pork into small pieces, evenly spread it on the dough, and added some cheese and vegetables. But the result of the first attempt was not ideal, the taste of the dough and fillings was a bit inconsistent.
"This won't work. The braised pork is too greasy, and it doesn't taste good when paired with the pancake." Chef Xiao Li said with a frown.
"Let's try other fillings, such as Kung Pao Chicken," Xiao Wang suggested.
They changed to Kung Pao Chicken as the filling, and this time the taste was better, but it still felt like something was missing.
"I think we can work on the sauce and find a sauce that can go well with Chinese food and blend with pizza," said Lao Zhang.
After many attempts, they finally found a suitable sauce. This sauce has the sweet and sour taste of tomato sauce commonly used in Italian pizza, and adds some traditional Chinese seasonings, such as bean paste and sweet noodle sauce, making the taste richer. (End of this chapter)