The waiter smiled and replied, "Of course, we have many delicious dishes that do not contain seafood. For example, this braised pork is tender and fatty but not greasy; and this stir-fried seasonal vegetables is fresh, delicious and nutritious. Which one do you like?"
The customer was very satisfied with the waiter's recommendation and said, "Your service is really thoughtful. I will eat here again in the future."
During this process, the hotel team members worked closely together to overcome various difficulties. They knew that only by uniting as one can they overcome challenges and allow all Wang's hotels to continue to thrive.
At a general staff meeting, Wang Jianye encouraged everyone by saying: "We are facing many challenges now, but I believe that as long as we unite and work together, we will be able to overcome the difficulties. We must work hard for our hotel and for our future!"
The employees responded in droves and were in high spirits. They all said they would go all out and contribute their own efforts to the development of the hotel.
……
Amid the ever-changing catering market, Wang's full range of restaurants have gradually emerged in the market and their influence has continued to expand thanks to years of hard work and accumulation.
However, just as there are often undercurrents beneath the calm sea surface, a fierce business war has quietly begun.
A newly emerging competitor, Haoyue Catering Group, is like a dazzling new star. With its strong financial strength, it has quickly become a powerful rival that cannot be ignored by all Wang's hotels.
Haoyue Catering Group targeted the success of Wang's entire chain of restaurants and began to launch targeted challenges against them.
They opened several high-end restaurants in succession in the prosperous areas around Wang's All-Round Hotels. These restaurants were luxuriously decorated with magnificent halls, dazzling crystal chandeliers, and exquisite carved decorations. Every detail showed luxury and nobility.
Not only that, Haoyue Catering Group has also launched a series of very attractive promotions.
"Big opening sale, 50% off everything!"
"Spend a certain amount and receive a luxurious gift!"
Such promotional slogans can be seen everywhere in the streets and alleys, attracting the attention of many diners.
For a time, people were attracted by the preferential activities of Haoyue Catering Group, and some regular customers of Wang's full-line hotels also began to try the Haoyue restaurant experience.
As the helmsman of all Wang's hotels, Wang Jianye was keenly aware of the threat posed by the Haoyue Catering Group.
He urgently called a management meeting. The atmosphere in the meeting room was solemn and everyone's face was filled with worry.
Wang Jianye said seriously: "Everyone knows that we now have a strong competitor. Haoyue Restaurant Group is coming with great momentum and they have strong financial strength. This is a huge challenge for us. We must find a way to deal with it, otherwise our market share will be gradually eroded by them."
Wang Bingbing frowned and said worriedly, "Dad, their restaurant is decorated very luxuriously. The level of luxury is amazing. And their discounts are very generous and have attracted some of our customers. We can't just sit there and wait for death. We must take action as soon as possible."
Ma Hua calmly analyzed: "They mainly rely on their financial advantage to suppress us, but we have our advantages, that is, our brand history and reputation. Our Wang's full-line hotel has been operating locally for many years and has accumulated a deep brand heritage and good reputation. We must find a way to highlight our characteristics and attract customers back."
Everyone nodded in agreement.
After an in-depth discussion, everyone unanimously decided to upgrade the dishes and services in order to meet the challenge of Haoyue Catering Group.
Under the leadership of Chen Xiaoyang, the chef team embarked on an arduous journey of innovation.
Chen Xiaoyang said to everyone with a firm look: "We must make dishes that will amaze our customers and let them know the strength of our Wang's full-line restaurants. Now is the time for us to show our true skills. Come on, everyone!"
The chefs worked day and night, racking their brains to try all kinds of new combinations of ingredients and cooking methods. In order to find inspiration, they consulted a lot of food books and materials, and even visited famous chefs from all over the world to learn different cooking techniques and creativity.
During one of his attempts, a young chef named Xiao Wang came up with a bold idea: "Can we use molecular cooking techniques to make traditional braised pork? This will make the braised pork look more unique and taste more delicate."
This idea immediately sparked discussion among everyone. "Molecular cooking technology? Will this work? Isn't it too risky?" an experienced chef, Lao Zhang, questioned.
Chen Xiaoyang pondered for a moment and said, "How do we know it won't work if we don't try it? We must be bold in innovation. Today's customers like new things. Let's try using molecular cooking technology to make braised pork."
So the chefs began their arduous experiment.
They experimented repeatedly and adjusted various parameters to achieve the best results.
After numerous failures, they finally succeeded in launching traditional braised pork using molecular gastronomy techniques.
This dish looks like a crystal clear gem, emitting charming luster.
Take a gentle bite and it melts in your mouth. The rich taste and meaty aroma spread in your mouth, leaving you with an endless aftertaste.
In addition to innovating in the taste and appearance of the dishes, the chef team also focuses on the creativity of the dishes.
They launched a creative dish called "Dreamlike Four Seasons", which cleverly combines the characteristic ingredients of the four seasons and uses different cooking methods to show the different styles of the four seasons.
Spring is a combination of fresh bamboo shoots and peach blossoms, summer is a combination of cool watermelon and mint, autumn is a fusion of sweet pumpkin and maple leaves, and winter is a creative presentation of warm sweet potatoes and snowflakes.
As soon as this dish was launched, it attracted the attention of many diners and became one of the restaurant's signature dishes.
In terms of service, the hotel has strengthened staff training to improve the refinement of service.
The trainer stood on the podium and said to the waiters earnestly: "Everyone should remember that service is the soul of our hotel. We must not only be warm and thoughtful, but also be able to provide customers with professional food recommendations and personalized service experience."
The waiters listened carefully and took notes from time to time. In actual work, the waiters pay more attention to details. They will recommend suitable dishes to customers according to their needs and preferences. When customers have special requests, they will try their best to meet them, making customers feel meticulous care.
One day, a customer came to the restaurant with a child who was allergic to seafood. The waiter Xiao Li immediately asked the customer about his needs and recommended several delicious dishes that did not contain seafood.
"Hello, we have many delicious dishes that do not contain seafood, such as this braised pork, which has a mellow flavor, and this stir-fried seasonal vegetables, which are fresh and delicious. In addition, we can also prepare a special dessert for the children to make them happy."
The customer was very satisfied with Xiao Li's service and praised him repeatedly.
At the same time, all Wang's hotels began to increase their marketing efforts.
They placed a large number of advertisements in newspapers to promote the restaurant's new dishes and excellent services.
In the advertisements, the exquisite dishes are mouth-watering, and the waiters' enthusiastic and thoughtful service makes people feel warm.
The slogan "All Wang's hotels inherit the classics and innovate the future!" is deeply rooted in people's hearts.
Various food events were also held, inviting food journalists and celebrities to the hotel to taste the food and attract more customers through their influence.
During a food event, several well-known food journalists and celebrities came to the hotel and were impressed by the food and service.
Food reporter Xiao Zhang wrote on his social media: "Today I came to Wang's All Series Restaurant and tasted their new dishes. It was really amazing! The dishes here are not only delicious but also very creative. The service is also very thoughtful, making people feel as warm as at home. I strongly recommend everyone to come here to taste the food!"
Once this report was released, it attracted the attention and forwarding of many netizens, bringing a large number of new customers to the restaurant.
However, Haoyue Restaurant Group did not give up.
After seeing the response measures taken by all Wang's hotels, they decided to take more radical measures.
They began to secretly poach some of the best employees from all of Wang's restaurants, including chefs and waiters.
This caused great trouble to all Wang's hotels.
Wang Jianye was furious when he learned about this. He told the head of the human resources department: "We must find a way to retain our employees and not let them be poached. We must improve their salaries and benefits and provide them with better development opportunities."
The human resources department acted quickly and formulated a series of incentives, such as increasing wages, providing bonuses, promotion opportunities, etc. At the same time, Wang Jianye also personally talked to some key employees to express his attention and trust in them.
Wang Jianye found an excellent waiter named Xiao Li and said earnestly: "Xiao Li, you have worked in our hotel for so long, and your ability is obvious to all. I hope you can stay and continue to develop with us. We will provide you with better development opportunities and treatment."
Xiao Li was deeply moved and said firmly: "Mr. Wang, I will definitely stay. I believe our hotel will definitely get through this difficult time. I am very happy working here, this place is like my home. I will not be moved by their temptations."
In this business war, the two sides are competing fiercely. Haoyue Catering Group has continuously launched new promotions and marketing strategies to try to further expand its market share. Wang's All-Series Hotels, on the other hand, has continuously innovated and improved its competitiveness by relying on the team's unity and hard work, as well as its insistence on quality.
At a management meeting, Wang Jianye encouraged everyone, saying: "Don't be intimidated by the difficulties ahead. We must believe in our team and our strength. As long as we unite and work together, we will be able to defeat Haoyue Restaurant Group. We must continue to uphold our quality and service, keep innovating, and provide customers with a better dining experience."
Wang Bingbing also said confidently: "That's right, we can't be intimidated by their financial advantages. We have our own characteristics and advantages. As long as we make good use of these advantages, we will definitely be able to win in this business war."
With everyone's joint efforts, all Wang's hotels have gradually stabilized.
They continue to introduce new dishes and services, attracting more and more customers.
At the same time, they also strengthened interaction and communication with customers, listened to their opinions and suggestions, and constantly improved their shortcomings.
……
Seeing that the poaching strategy was not effective, Haoyue Catering Group began to make changes to the supply of food.
Relying on their strong financial strength, they signed exclusive supply agreements with some major food suppliers in an attempt to cut off the source of high-quality ingredients for all Wang's restaurants.
Wang Jianye soon noticed this and called another meeting of the management. "Haoyue Catering's move is very ruthless. Now our food supply is facing a big problem. Everyone should think of a solution quickly." Wang Jianye frowned.
Wang Bingbing thought for a moment and said, "Dad, we can't just sit there and wait for death. On the one hand, we have to quickly find new food suppliers, even if we have to go to a farther place to purchase, so as not to let the quality of the restaurant's dishes decline. On the other hand, we can consider establishing our own food supply base to ensure the quality and stable supply of food from the source."
Ma Hua nodded in agreement: "This is a good idea. We can also cooperate with some small farmers or breeders, provide them with technical support and stable purchase prices, so that we can ensure our food supply and help them develop."
The purchasing team of Wang's All-Series Hotel immediately took action. They rushed around looking for new suppliers. In the process, they encountered many difficulties. Some suppliers did not dare to cooperate with Wang's All-Series Hotel due to the pressure from Haoyue Catering, and some offered very high prices.
But the procurement team did not give up. They kept working hard and finally found some reliable new suppliers.
At the same time, the restaurant also began to build its own food supply base. They rented a piece of land in the suburbs and started to grow some vegetables and raise some poultry.
Chen Xiaoyang and his team of chefs are also actively adjusting dishes to adapt to the new food supply situation.
"Although the ingredients have changed a bit now, we can't let customers feel that the quality of the dishes has declined. We need to use our creativity to make equally delicious dishes with new ingredients," Chen Xiaoyang encouraged everyone.
Chefs responded and began to try cooking with new ingredients.
They found that some local specialty ingredients, although they had never been used before, could be used to make very delicious dishes after careful cooking.
The waiters also received more professional training and learned how to better communicate with customers and understand their needs. Once, a customer held a birthday party in the hotel. The waiters carefully decorated the venue and sent special birthday wishes to the customer, which touched the customer very much.
"Your service is really thoughtful. I will choose your restaurant again in the future." The customer said with satisfaction. (End of this chapter)