"This resume looks good, he has relevant work experience, and he has his own understanding of food." Wang Bingbing thought to herself and decided to arrange an interview.
At the interview site, Wang Bingbing asked each candidate serious and earnest questions. "Why do you want to join our hotel? What do you understand about the service industry?" Her questions were concise and targeted, aiming to understand the candidate's true thoughts and abilities.
Qin Huairu was busy training new employees. She stood in front of a group of new employees with a warm smile on her face. "For those of us in the service industry, the most important thing is enthusiasm.
We want customers to feel our warm service, just like coming home." Qin Huairu used her own personal experience to talk about the importance of service. The new employees were infected by her enthusiasm, and their eyes were full of expectations and enthusiasm.
On the other side, Chen Xiaoyang led the chefs to research new dishes.
They sat around a large kitchen table filled with ingredients and seasonings. Chen Xiaoyang frowned, thinking about how to adjust the recipe to suit the tastes of Tianjin people.
"Tianjin people like dishes with stronger flavors, but we cannot lose our characteristics," said Chen Xiaoyang.
The chefs nodded and began to try different combinations of seasonings. Some chefs suggested adding some local seasonings, while others suggested adjusting the cooking methods. Chen Xiaoyang tried them one by one and made continuous adjustments.
"This taste is a little bit close, but not perfect yet. Let's try adding some chili." Chen Xiaoyang said to himself. His eyes were focused and persistent, striving to find the best taste.
Wang Jianye personally supervised the progress of the renovation.
He comes to the store every day, not missing any details. The decorators are busy working, and Wang Jianye observes carefully.
"The decoration of this corner needs to be more detailed and there can be no flaws," Wang Jianye said to the workers. He knew that a good environment was crucial to the operation of a hotel.
"We have to put a lot of thought into the decoration so that customers can feel our quality as soon as they come in." Wang Jianye's words are full of expectations for the future.
During this process, they also encountered some minor troubles. For example, there were problems with the decoration materials, which needed to be replaced in time; some applicants did not meet the requirements and needed to be re-screened. However, they were not defeated by these difficulties, but worked together to solve the problems.
"Everyone, work harder, we will definitely be able to run this store successfully." Wang Jianye encouraged everyone. His eyes revealed a firm belief, like a beacon, illuminating the way forward for everyone.
As time went by, the decoration of the store was gradually completed, the employees were fully trained, and the new dishes were constantly being improved. They were one step closer to their dream, and their hearts were filled with anticipation and excitement.
Finally, after intense preparations, the Tianjin branch of Wang's full range of hotels officially opened.
On the opening day, the sun was shining brightly, and the flowers and ribbons at the entrance of the hotel swayed gently in the breeze, as if dancing happily.
The brilliant colors attract the attention of passers-by, and the lively scene makes people feel as if they are in a grand festival celebration.
Inside the restaurant, the lighting is soft and warm, the wooden tables and chairs exude a simple and rustic atmosphere, and the exquisite carvings show the accumulation of years.
The paintings on the wall depict the ancient scenery and folk customs of Tianjin, and every stroke seems to be telling a touching story. The models of special dishes on the display stand are lifelike, making people salivate.
Wang Jianye stood at the door with a gratified smile on his face.
Inside the hotel, guests were coming in an endless stream, and laughter filled the air.
The waiters were busy shuttling back and forth, providing attentive service to the guests. The chefs were busy in the kitchen, preparing delicious dishes one after another.
"This restaurant is really nice, with a great environment and delicious food," said a guest.
"Yes, I will come here often in the future." Another guest also expressed his approval.
However, their success also attracted the attention of major hotels in Tianjin.
Some restaurant owners began to feel hostile towards them.
In a luxury hotel, the owner Li Hongyuan was once a legend in the catering industry, and his hotel enjoyed a very high reputation in Tianjin.
However, the opening of all Wang's restaurants made him feel unprecedented pressure.
Li Hongyuan stood in front of the window, looking at the prosperous scene outside, his heart filled with anxiety.
He thought of his past glory days and now faced new threats, and he couldn't help but feel a lot of emotions.
"The Wang family's restaurants are coming at us with great force. We can't just sit there and wait for death. We must find a way to preserve our position." There was a hint of helplessness and anxiety in Li Hongyuan's voice.
Manager Zhang Hui next to him frowned slightly and said, "Boss, we can send someone to their restaurant to find out about the situation, understand their dishes and services, and then make targeted improvements."
There was a hint of decisiveness and wit in Zhang Hui's words.
In a small restaurant, the owner Wang Qiang works hard to run the restaurant for his family. Although his restaurant is not big, it is full of a warm atmosphere. Facing the competition from all the Wang family restaurants, he feels extremely helpless.
"What should we do? How can a small restaurant like ours compete with their big hotels?" Wang Qiang's voice revealed a hint of despair and helplessness.
His wife Xiaofang came over and comforted him, "Don't worry, as long as we do our own things well, there will always be guests coming.
Although our restaurant is small, our service is very considerate and the dishes are very affordable." Xiaofang's words revealed a hint of determination and optimism.
Some restaurants have begun inviting food critics to taste their dishes, hoping to receive positive reviews and increase their popularity.
In a private room of a restaurant, several food critics sat around the table, tasting the exquisite dishes.
"The food here is good, but lacks some innovation," said one critic.
"Yes, today's diners like creative dishes. We can't always stick to traditional flavors." Another critic also expressed his opinion.
All Wang’s hotel chains are also actively responding to competition.
They had tough negotiations with suppliers, striving to ensure the quality and price advantages of ingredients. In a conference room, Wang Jianye sat with several supplier representatives, the atmosphere was tense and serious.
"We hope to purchase better ingredients at a lower price. Our restaurant aims to provide guests with the best food, so the quality of the ingredients is crucial." Wang Jianye's words revealed a hint of firmness and determination.
The supplier representatives were in a dilemma, as they also had their own considerations. After a heated discussion, the two sides finally reached a compromise.
In order to understand the needs and preferences of customers, Wang Bingbing organized a market survey. She led the team to distribute questionnaires in the streets and alleys of Tianjin and communicated cordially with passers-by.
"Hello, we are the staff of Wang's full range of restaurants. We would like to know your needs and preferences for food. What kind of dishes and services do you think will attract you most?" Wang Bingbing's words revealed a hint of sincerity and expectation.
At the same time, Qin Huairu organized staff training to improve service quality. She used her own personal experience to tell employees the importance of service, so that employees deeply realized that warm and thoughtful service is the key to attracting guests.
"We want our guests to feel our sincerity. Only in this way will they become our repeat customers." Qin Huairu's voice revealed a hint of affinity and appeal.
…………
In the lobby of Wang's All-inclusive Hotel, Wang Jianye stood in the middle of the lobby, frowning slightly, with a hint of worry in his eyes. He knew that the joint actions of competitors would soon bring a huge threat to the hotel.
"This matter cannot be taken lightly. We must quickly discuss countermeasures." Wang Jianye thought to himself. He turned and walked towards the meeting room with firm and rapid steps.
In the conference room, Wang Bingbing, Qin Huairu and Chen Xiaoyang had been waiting for a long time. Wang Bingbing was dressed in a neat business suit, with a calm and wise look in her eyes.
Qin Huairu was wearing a proper cheongsam with a warm smile on her face, while Chen Xiaoyang was wearing a white chef's uniform with a focused and determined look in his eyes.
Wang Jianye walked into the meeting room, glanced at everyone, and said slowly: "The competitors have united, the situation is serious, how should we deal with it?"
Wang Bingbing nodded slightly and responded: "We can start with service, improve service quality, and launch a membership system to increase customer loyalty."
Qin Huairu continued, "Yes, we can also hold special events to allow guests to have a deeper understanding of our hotel and food culture."
Chen Xiaoyang frowned slightly, thought for a moment and said, "We chefs should develop more innovative dishes to maintain the appeal of the food."
Wang Jianye nodded slightly and said, "Good, let's do it according to this plan."
All Wang's restaurants took quick action immediately.
The service staff have received more rigorous training, their smiles are more sincere, and their service is more thoughtful. In every corner of the hotel, you can see their busy and enthusiastic figures.
"Welcome to Wang's Hotel. Hope you will spend a wonderful time here." The service staff's voices are clear and pleasant, making people feel like spring breeze.
At the same time, the hotel launched a membership system.
Members can enjoy privileges such as points redemption, birthday discounts, priority booking, etc. Once the news spread, it attracted a large number of customers to apply for membership.
"This membership system is really great. It will be more convenient to dine here in the future." A customer said with satisfaction.
"Yes, and you can enjoy so many discounts. It's really value for money." Another customer also nodded and praised.
With the introduction of the membership system and the holding of special events, all of Wang's hotels have become more popular.
The restaurant is always packed every day, with guests laughing and chatting happily, enjoying the happiness brought by the delicious food.
However, competitors are not sitting still.
They also took actions to try to save the situation. Some restaurants lowered the prices of dishes, some introduced new dishes, and some stepped up advertising.
Facing the counterattack of competitors, Wang Jianye and others did not panic. They held a meeting again to discuss the next countermeasures.
"Our competitors are coming at us with great force, we must not take it lightly," said Wang Jianye.
Wang Bingbing frowned slightly, thought for a moment and said, "We can improve the membership system and increase the exclusive benefits for members."
Qin Huairu nodded in agreement and said, "The featured activities can also be further enriched to attract more guests to participate."
Chen Xiaoyang said: "We chefs should continue to innovate and launch more amazing dishes."
Wang Jianye nodded slightly and said, "Okay, let's do it according to this plan."
Therefore, all Wang's hotels upgraded their membership system again and added exclusive benefits for members.
Members can enjoy free desserts, drinks, etc., and can also participate in exclusive food tours. These benefits make members feel the sincerity and care of the hotel even more.
Chen Xiaoyang led the chefs to innovate continuously and launched a series of amazing dishes. These dishes are not only unique in taste, but also beautiful in appearance, which makes people's appetite increase.
"This dish is so delicious, it's simply the most delicious thing on earth." A guest tasted the new dish and praised it highly.
"Yes, the chefs at all Wang's restaurants are amazing. They always give us surprises." Another guest also nodded in praise.
Thanks to the efforts of all Wang's restaurants, the popularity of the restaurants is increasing and the business is getting better and better.
……
The rival alliance suddenly began to lower the prices of their dishes. For a moment, Tianjin's food market seemed to be thrown into a huge rock, causing a thousand waves.
Those restaurants put up low-price signs one after another, trying to attract customers with low prices.
Inside the Wang's All-Inclusive Hotel, the lights cast soft light on the wooden tables and chairs, and the decorative paintings on the wall seemed to be telling the story of the food. Wang Jianye stood in the middle of the lobby, his brows furrowed, and a hint of worry revealed in his eyes.
"This matter is thorny, we should come up with a solution as soon as possible." Wang Jianye thought to himself.
He turned and walked towards the meeting room, his steps firm and quick.
In the conference room, Wang Bingbing, Qin Huairu and Chen Xiaoyang had been waiting for a long time. Wang Bingbing was dressed in a neat business suit, with a calm and wise look in her eyes.
Qin Huairu was wearing a proper cheongsam with a warm smile on her face, while Chen Xiaoyang was wearing a white chef's uniform with a focused and determined look in his eyes.
Wang Jianye sat down, looked around at everyone, and slowly said, "Competitors have lowered their prices, and our pressure has increased suddenly. How should we respond?"
Wang Bingbing nodded slightly and responded: "Don't blindly follow the price cuts, otherwise the quality and profits will be damaged."
Chen Xiaoyang frowned slightly, thought for a moment and said, "We can launch a cost-effective package."
Qin Huairu nodded in agreement: "This method is very good. It not only ensures quality, but also attracts customers."
Wang Jianye nodded slightly and said, "Good, let's do it according to this plan."
Chen Xiaoyang led the chefs to act quickly. In the kitchen, the air was steaming and all kinds of ingredients were flying up and down in the hands of the chefs. Chen Xiaoyang carefully selected the ingredients, and every choice was carefully considered.
"The meat must be fresh, and the side dishes must be carefully selected." Chen Xiaoyang said to the chefs.
The chefs nodded and prepared each dish carefully. They carefully designed the combination of the set meal, striving to achieve balanced nutrition and rich taste. (End of this chapter)